START ROTO #21

Start Roto #21 – Practical PCP in rotomolding: from order to production and shipping

In this episode, we return to a topic we had previously touched on briefly, but now we went deep: the so-called PCP, production planning and control — that

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What you gain by watching

  • In this episode, we returned to a topic we had only touched on briefly before, but this time we went deep: the so-called PCP, production planning and control — that invisible thread that, when pulled well, keeps the factory aligned
  • The factory made a sale, but the recorded order disappeared between sales and the factory floor, the priority changed mid-week without criteria, and the finished part missed the shipping window — the chaos everyone knows.
  • On the factory floor, the confusion between reacting to orders and actually scheduling production creates queues and delays — but the solution starts with method, not with expensive tools.

About the episode

PCP in rotomolding: the thread that connects production, supplier, and customer

In this episode, we returned to a topic we had touched on briefly before, but this time we went deep: PCP, production planning and control — that invisible thread that, when pulled well, keeps the factory aligned with the supplier and the customer, and when loose, generates not only losses but a chain of problems for the whole team. We talked about how the lack of this alignment brings production down and showed that understanding and scheduling the factory floor is what separates chaos from predictability — a lesson we brought straight from our experience — and from those who, like our partner Nilton Nicolette, have researched the sector deeply.

Sold, but the factory became chaos: the order got lost between sales and the factory floor — and practical PCP is the missing bridge

The factory sold, but the recorded order got lost between sales and the factory floor, the priority changed mid-week without criteria, and the finished part ended up outside the shipping window — the chaos everyone knows. In this segment, we talked about how the lack of planning and the disconnection between production and sales bring down companies that only think about selling, and the turnaround comes with PCP as the fundamental integration: it's no use having a sales team that gives deadlines without knowing the schedule, just as you don't rush the delivery sequence just because a product is easier — the solution lies in scheduling consciously, justifiably, and calculatedly, even with quick mold change techniques to keep the line moving. And to close with a good analogy, we compared this to the pizzeria owned by one of our wives, where the 'repeat order' from a customer who is already eating is the only justifiable exception to cut the line — but in routine, the sequence is sacred.

PCP in practice: turning orders into scheduling without relying on expensive software

On the factory floor, confusing reacting to orders with actually scheduling production creates queues and delays — but the solution begins with method, not expensive tools. In the episode, we showed that PCP is, above all, a decision to stop fighting fires and start planning, calculating the real capacity of the bottleneck — whether it's the oven or the mold — and knowing the limits of your own business, including the noises that prevent a third shift. And that's how, from a simple spreadsheet, the scheduling that avoids chaos is born, like when we talked about the experience of companies that didn't know how many tons they could produce per month and discovered that the answer was in the oven, not in the size of the part.

Production capacity: how to calculate the number of molds needed to meet demand

On the factory floor, the burning question is: how many molds do I need to produce the quantity of parts the customer asks for? We talked about bottlenecks that go beyond the oven — like cycle time per arm and mold size — and showed that without this calculation, production gets delayed and demand becomes unfeasible. The turnaround happens when we reveal a practical analysis: instead of guessing, you project cycles per mold and discover that, to meet certain volumes, a single mold isn't enough — sometimes six are needed, and that's where capacity becomes predictable and planning stops being a problem.

Order backlog: the antidote to the chaos of selling without planning

On the factory floor, the pressure to sell without looking at delivery capacity creates a domino effect: delays, excuses, and even loss of part quality. In this segment, we showed how organizing the order backlog, with a sequential and visible record for everyone, is the key to breaking this cycle. And we warned: when the director only wants to sell — and production has to 'manage' — the conversation with the customer becomes a nightmare; the path is to make real commitments and communicate limits clearly.

Visual management: when hiding the board almost hid the problem

On the factory floor, resistance to seeing the process is the first bottleneck: when implementing a visual management board, we faced a director who preferred to hide it behind the desk — until the company owner noticed its absence. That small victory revealed a larger truth about deadlines: comparing the backlog load with the real capacity of the oven shows whether an order was born late, sacrificing delivery time for quality, like in the pizzeria days, where the customer waited two hours for the perfect pizza. We learned that you need to face reality without fear, because that's where the possibility of balancing the accounts lies and, finally, delivering on time.

A deadline promised by mistake can stop an automaker — and destroy your credibility

We told the case of a client who needed parts in ten days and, after hearing from us that the deadline was impossible, received irresponsible confirmation of delivery from someone else in the company. The result was an entire product launch delayed at an automaker, million-dollar fines, and a tough lesson: when you break a supply commitment, you don't just delay a part — you stop an entire production chain. And we reinforced that those starting in rotomolding need to understand that promising without technical capability is the fastest way to lose customer trust, as happened with the owner's son who was never allowed to talk to them again.

From the dirty glove to the Tax Pix: what scheduling hides

When demand tightens, the temptation is to cut costs without thinking twice — but the conversation revealed that real savings live in the invisible details of production: from color changes that steal precious hours on the injection machine to a contaminated glove that can ruin an entire batch. And while the factory floor faces these daily villains, a giant approaches: the 2027 tax reform, which promises to affect the wallets of those who don't prepare in time. We talked about how grouping by color and mold in roto reduces setup, about the risks of cheapening resin without knowing the consequences — and we showed that between a calculated decision and avoidable loss lies the difference between growing and stagnating.

Forgotten tax credits: the window that may close next year

In the final stretch of the episode, we raised a question that hits any rotomolder's wallet: how long can you recover ICMS credits and other overpaid taxes? We showed the real case of a transport company that reduced its quarterly payment by more than four hundred thousand reais after a careful analysis, and we reinforced the urgency of acting now, since the rules may change from next year, limiting retroactive claims.

The mistake that made orders disappear: labels, kanban, and the answer that isn't software

The conversation starts with a classic factory floor problem: the order disappears, no one knows if it was produced, if it's in finishing, or if it's already shipped, and the blame falls on production. We revealed how the lack of communication and a visual process — not software — caused losses and rework. The solution came from something simple and elegant: numbering and labeling each part, creating a physical kanban that gave full visibility of status, and we reminded that, as software engineers, we know it's the process that solves, not the tool.

Before buying software, find out if your process works on paper

We buy systems hoping they will organize our production, but the smarter path is the opposite: first we validate the process on the factory floor, as we talked about when comparing frameworks like Kanban and SOP — and only then do we look for automation that fits that flow, not the other way around. We told the case of a team that got stuck trying to adopt Scrum in theory, until they realized there's no perfect rule and the solution was to mix rituals and create their own model that worked in practice — because, as we reminded, nothing beats a

Summary generated with AI from the episode; some information may not be 100% accurate relative to the original content.

Episode chapters

  1. 1

    PCP in rotomolding: the thread that connects production, supplier, and customer

    In this episode, we return to a topic we had only touched on briefly, but now we went deep: PCP, production planning and control — that invisible thread that, when pulled correctly, keeps the factory aligned with the supplier and the customer, and when loose, generates not only losses but a chain of problems for the entire team. We tell how the lack of this alignment brings down production and show that understanding and scheduling the factory floor is what separates chaos from predictability, a lesson we brought directly from our experience — and from those who, like our partner Nilton Nicoletti, have deeply researched the sector.

    Júlio César: 'Given the difficulties I went through, I saw the need to bring some information with everything we learned also through our partners, including our great friend Nilton Nicolette, who contributed a lot with his research work, and made all material available to us, always was my support in my work, from the beginning, when I started with rotomolding.
    Watch at approximately 5:39
  2. 2

    Sold, but the factory turned into chaos: the order disappeared between sales and the factory floor — and practical PCP is the missing bridge

    The factory sold, but the noted order disappeared between sales and the factory floor, the priority changed mid-week without criteria, and the finished part stayed outside the shipping window — the chaos everyone knows. In this section, we talk about the moment when the lack of planning and the disconnect between production and sales bring down companies that only think about selling, and the turnaround comes with PCP as the fundamental integration: it's no use having a sales team that gives deadlines without knowing the schedule, just as you don't rush the delivery sequence just because a product is easier — the solution lies in scheduling consciously, justifiably, and calculatedly, even with quick mold change techniques to not stop the line. And to close with a good analogy, we compared this to the pizzeria of one of our wives, where the 'repeat' from a customer who is already eating is the only justifiable exception to cut the line — but in routine, the sequence is sacred.

    When you don't organize yourself, you end up hitting a wall. I went through a lot of that, you know? Inside production, we had no control at all. Production didn't talk to sales, understand? […] It was a lack of planning. It was a lack of production talking to sales, which is fundamental. And PCP is that integration.
    Watch at approximately 10:52
  3. 3

    PCP in practice: turning orders into scheduling without relying on expensive software

    On the factory floor, the confusion between reacting to orders and actually scheduling production creates queues and delays — but the solution starts with method, not expensive tools. In the episode, we show that PCP is, above all, a decision to stop putting out fires and start planning, calculating the real capacity of the bottleneck — whether it's the oven or the mold — and knowing the limits of your own business, including the noises that prevent a third shift. And that's how, from a simple spreadsheet, the scheduling that avoids chaos is born, like when we talked about the experience of companies that didn't know how many tons they could produce per month and discovered that the answer was in the oven, not in the size of the part.

    PCP means Production Planning and Control, it's not expensive software, it's method. You can start with paper, a spreadsheet, and a decision. Stop reacting and start scheduling.
    Watch at approximately 16:04
  4. 4

    Production capacity: how to calculate the number of molds to meet demand

    On the factory floor, the question that won't go away is: how many molds do I need to produce the quantity of parts the customer is asking for? We discussed bottlenecks that go beyond the oven — such as cycle time per arm and mold size — and showed that without this calculation, production falls behind and demand becomes unfeasible. The turning point comes when we reveal a practical analysis: instead of guessing, you project cycles per mold and discover that, to meet certain volumes, one mold alone isn't enough — sometimes six are needed, and that's when capacity becomes predictable and planning stops being a problem.

    One mold alone won't do it. Two molds won't either; you'll need to put at least six molds on this part to produce it.
    Watch at approximately 21:08
  5. 5

    Order backlog: the antidote to the chaos of selling without planning

    On the factory floor, the pressure to sell without looking at delivery capacity creates a domino effect: delays, excuses, and even loss of part quality. In this excerpt, we show how organizing the order backlog, with a sequential and visible record for everyone, is the key to breaking this cycle. And we warn: when the director just wants to sell — and production has to 'make do' — the conversation with the customer becomes a nightmare; the path is to take on real commitments and communicate limits clearly.

    It's not because there's iFood, right, in that case, which would be the carrier, that you get that kind of ease.
    Watch at approximately 26:10
  6. 6

    Visual management: when hiding the board nearly hid the problem

    On the factory floor, resistance to seeing the process is the first bottleneck: when implementing a visual management board, we faced a director who preferred to hide it behind his desk — until the company owner noticed its absence. That small victory revealed a bigger truth about deadlines: comparing the backlog load with the oven's real capacity shows whether an order was born late, sacrificing delivery time for quality, like in the pizzeria days, where the customer waited two hours for the perfect pizza. We learned that we must face reality without fear, because that's where the possibility of getting the numbers right and finally delivering on time lies.

    Capacity is not what the oven can handle; it's what it delivers net. After deducting setup, maintenance, and mold changes.
    Watch at approximately 31:11
  7. 7

    A mistakenly promised deadline can halt an automaker — and destroy your credibility

    We tell the story of a client who needed parts in ten days and who, after hearing from us that the deadline was impossible, received an irresponsible confirmation of delivery from someone else in the company. The result was an entire launch delayed at an automaker, million-dollar fines, and a harsh lesson: when you break a supply commitment, you don't just delay a part — you stop an entire production chain. And we reinforce that those starting out in rotomolding need to understand that promising without having the technical conditions is the fastest way to lose client trust, as happened with that owner's son who was never allowed to speak with them again.

    When I said yes, it was yes; when I couldn't, I said no, I won't take it on, because I know the company's commitment there.
    Watch at approximately 36:16
  8. 8

    From the dirty glove to the tax Pix: what scheduling hides

    When demand tightens, the temptation is to cut costs without thinking twice — but the conversation revealed that true savings lie in the invisible details of production: from color changes that steal precious hours on the injection machine to a contaminated glove capable of ruining an entire batch. And while the factory floor faces these small daily villains, a giant approaches: the 2027 tax reform, which promises to affect the pockets of those who don't prepare in time. We talked about how grouping by color and mold in roto reduces setup, the risks of cheapening resin without knowing the consequences — and we showed that, between a calculated decision and avoidable loss, lies the difference between growing and stagnating.

    We always tell the client: look, analyze, be careful; some products you really need to know about, and it's no use cheapening your cost if you don't know where you're going.
    Watch at approximately 41:20
  9. 9

    Forgotten tax credits: the window that may close next year

    In the final stretch of the episode, we raised a question that affects any rotomolder's wallet: how long can you recover ICMS credits and other overpaid taxes? We showed the real case of a transport company that reduced the amount paid per quarter by more than four hundred thousand reais after a careful analysis, and we reinforced the urgency of acting now, since the rules may change starting next year, limiting retroactive claims.

    When I say that we pay for ourselves just by reducing taxes, I came here to prove to you that this happens.
    Watch at approximately 47:09
  10. 10

    The mistake that made orders disappear: labeling, kanban, and the answer that isn't software

    The conversation starts from a classic problem on the factory floor: the order disappears, no one knows if it was produced, if it's in finishing, or if it has already shipped, and the blame falls on production. We reveal how a lack of communication and a visual process — not software — caused losses and rework. The solution came from something simple and elegant: numbering and labeling each part, creating a physical kanban that provided full visibility of the status, and we remember that, as software engineers, we know it's the process that solves it, not the tool.

    It's not software that solves a problem, it's process, you get it? Because it's no use, right, you go and call a systems analyst or a software engineer to make a customized system for your company, if you don't have a minimum of organization.
    Watch at approximately 52:13
  11. 11

    Before buying software, find out if your process works on paper

    We buy systems hoping they will organize our production, but the smartest path is the opposite: first, we validate the process on the factory floor, as we discussed when comparing frameworks like Kanban and SOP (Standard Operating Procedure) — and only then do we look for automation that serves that flow, not the other way around. We tell the story of a team that got stuck trying to adopt Scrum in theory, until they realized there's no perfect rule and that the solution was to mix rituals and create their own model that worked in practice — because, as we remember, nothing beats a winning process, even if it was born in a pizzeria where orders were passed forward purely out of organization. The insight revealed is that technology helps refine the flow, as we saw when using tools like ChatGPT to structure ideas, but it never replaces a process that the team truly embraces and makes work.

    So it's much more worth it to do the validated manual process, working correctly, and then look for automation for it, than to go the other way around.
    Watch at approximately 57:29
  12. 12

    From chaos in production to the Kanban board: how we got out of the confusion at the factory

    On the factory floor, the lack of control became a nightmare: you had to run from production to shipping, check piles of parts without knowing which order they belonged to, and deal with finishing as a bottleneck that stalled everything. It was in this scenario that we brought in the Kanban board, with its 'to do', 'producing', and 'shipping' lanes, and we realized that the simple act of visualizing the flow gave us the control that was missing — including seeing where to stop an operator to unblock the line. But the biggest lesson came at the end, in shipping: a finished part is not a delivered order, and we saw that even an operator who crushes a part and throws it away might be acting due to a lack of criteria — showing that the last link in production planning and control (PPC) is also human and needs validation.

    I never said: the part was just crushed. Not even the company owner had seen it. The amount of parts that were there crushed, just because there was a part that was crushed, he said: 'you guys heated this up', I was stunned, right. I even picked up a part, I went to get a defective part to show the course people, I couldn't find a defective part among how many there were there.
    Watch at approximately 1:02:30
  13. 13

    When the operator becomes quality control: the cost of rejecting recoverable parts

    On the factory floor, the operator is often the only quality filter, but without technical knowledge, they can condemn parts that could be recovered — a silent loss that travels across the country all the way to shipping. We talked about how the Essential Rotomolding Course, from science to the factory floor, emerges exactly to fill this gap, teaching how to identify the cause of the defect and, more importantly, when the part can be fixed. And we revealed that, beyond the practical class at a partner company, we will also have a theoretical One Shot version, for those who want the knowledge without the smell of misadjusted gas, and how qualification becomes a negotiation and market differentiator.

    The operator themselves must be the quality controller.
    Watch at approximately 1:07:43
  14. 14

    Quality micronization and behind the scenes of what's coming next at the Portal

    In this segment, we wrapped up with a taste of 'wanting more': we announced the upcoming appearance of Táir, from Jet Micronizers, to explain in practice what separates a quality micronized material from one that only has the name — and we shared, mid-conversation, a lesson we learned even about particle size, showing that this is knowledge that transforms whoever listens. Additionally, we teased the community with two unprecedented projects that will mark rotomolding in Brazil, but which remain under wraps for now — and, between one invitation and another, we reinforced the path to follow for those who want to meet deadlines: promising what you can deliver requires an honest look at the factory's capacity, because pushing suppliers to gain time almost always costs dearly in the quality of what reaches you.

    There's no point in promising something you won't deliver; you end up getting yourself dirty, right.
    Watch at approximately 1:12:50
  15. 15

    Don't be hostage to outsourced work: knowledge is your shield in the market

    On the factory floor, outsourcing seems like the shortest path to get started, but what happens when demand tightens and the technical decision is in someone else's hands? We talked about how specialization is the bill you pay when you invest in education, and how not depending on a supplier's decision — or knowledge — to innovate and position yourself matters. And we closed by showing that, even with trusted partners to unblock production, decision-making power and continuous learning are what truly move the process out of the bottleneck.

    You cannot be hostage to a third party's technical decision
    Watch at approximately 1:18:05
  16. 16

    Portal's agenda: two episodes next week and an essential message for the community

    Before closing another meeting, we remind you that the schedule doesn't stop: next week we have two live moments, Start Roto 22 on Wednesday at 2 PM and Rotocast 44 on Friday also at 2 PM, in a test to accommodate those who follow us. And we reinforce the request we always make: subscribe to our social networks and help spread the word, because this work of yours is what keeps the wheel turning. We close with an invitation to the making of and to the next chat on Friday at noon, when we will welcome Tayre Mora from Jet Microondizadores.

    I hope you all stay with God and we'll see you on Friday at noon with Tayre Mora from Jet Micronizadores.
    Watch at approximately 1:23:11

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